Endy:Victor3 Service History: Difference between revisions
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*'''Error message''' - Plate holder moving error at measurement unit. The holder cannot move freely . The EEPROM parameters are corrupted or there is a mechanical/electronic fault is the plate holder unit. Error number 4004. | *'''Error message''' - Plate holder moving error at measurement unit. The holder cannot move freely . The EEPROM parameters are corrupted or there is a mechanical/electronic fault is the plate holder unit. Error number 4004. | ||
*'''Service call -''' placed 10am 8/29/05. Confirmation number 310586013 | *'''Service call -''' placed 10am 8/29/05. Confirmation number 310586013 | ||
*'''Resolution -''' | *'''Resolution -''' Service call returned on 8/30/05. Believes the shaker error is because of the long shake steps. Has seen a busted motor from shake steps as long as ours. Will visit on 9/2/05 to replace the belts. | ||
Revision as of 09:06, 31 August 2005
8/29/05
Error message received relating to shaking in long time courses.
- Error message - Plate holder moving error at measurement unit. The holder cannot move freely . The EEPROM parameters are corrupted or there is a mechanical/electronic fault is the plate holder unit. Error number 4004.
- Service call - placed 10am 8/29/05. Confirmation number 310586013
- Resolution - Service call returned on 8/30/05. Believes the shaker error is because of the long shake steps. Has seen a busted motor from shake steps as long as ours. Will visit on 9/2/05 to replace the belts.
